Dear Tertius,

I am emailing you today to please tell Thabo and the technician, Simon, that I am more than pleased - its not often that you find such superb service in this country anymore! Not only did they achieve making my K9 babies happy, but they oiled both of my maxidor's and replaced some broken pieces at the bottom! Great initiative and excellent service - a job well done!

Kind regards,
Jackie Reis

Hi Wes,

This is just a quick mail to say that so far it has been a pleasure dealing with yourself and Maxidor. It has almost been a year since we had the gate installed leading to our bedroom, and it really gives us peace of mind in the evenings that we are safe and sound. In addition to the product being excellent, as we had the same gates installed in my family home and it never gave us any trouble, your service was outstanding and very informative, and we really appreciate the time you took to explain the way the gates worked, and gave us advice on what would be the best solution for us.

You saw us, you quoted, we accepted and within a week my gate was installed, we had a glitch with “no power” but that was not Maxidor’s fault as the house had no power, and your generators were in for repairs, non the less this was handled professionally and as promised the next day my gate was installed.
This is what separates a good service from a quality service. So just a quick mail to say thanks for the follow up call today, and to say well done and keep up the good work!

Regards
Justin Lae

Hello Kol

Thank you very much for the trouble you have been to to sort out my door problem and the way you have handled it. Your practical approach, hands on attention and passion for the product leaves me in no doubt that I am in good hands. I appreciate and agree with your decision to manufacture a new door which I am sure will solve the problem.
Once again, Kol, thank you for your attention to this problem – it is greatly appreciated

Kind regards
Trevor Meredith

Dear Wes,

Thank you for the follow-up phone call. My experience with Maxidor can be summed up as: "seamless - thorough information supplied, and prompt delivery and installation." I have been very satisfied with the product and continuous follow-up calls were made to me before and after the installation.
Thank you for being prompt and proffessional.

Kind regards,
Lauren-Rae Rorich

Dear Hector & Chris,

Thank you for all the help and work you have done for us. It is so nice to work with professional people.

Regards,
Ivan Du Plooy

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