Hi Wes,
This is just a quick mail to say that so far it has been a pleasure dealing with yourself and Maxidor. It has almost been a year since we had the gate installed leading to our bedroom, and it really gives us peace of mind in the evenings that we are safe and sound. In addition to the product being excellent, as we had the same gates installed in my family home and it never gave us any trouble, your service was outstanding and very informative, and we really appreciate the time you took to explain the way the gates worked, and gave us advice on what would be the best solution for us.
You saw us, you quoted, we accepted and within a week my gate was installed, we had a glitch with “no power” but that was not Maxidor’s fault as the house had no power, and your generators were in for repairs, non the less this was handled professionally and as promised the next day my gate was installed.
This is what separates a good service from a quality service. So just a quick mail to say thanks for the follow up call today, and to say well done and keep up the good work!
Regards
Justin Lae |