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 Maxidor's Awards and Achievements - 2003

International Quality Summit Award for Commitment to QC 100 TQM

Quality Summit Award for Total Quality Management

quality certificateMaxidor received the 'BID International Quality Summit Award' for 'Excellence and Business Prestige' - 14 July 2003, New York .

“BID, 'Business Initiative Directions' is an independent organization, which has dedicated more than thirty years to developing it’s activity whereby building better business reputations worldwide. BID now promotes 'Quality Culture' in 163 countries with awards and the TQM (Total Quality Management) QC100.”

“The creation of the TQM QC100 model is the result of many years of dedication of professionals and specialists in business management, who have worked toward defining aphilosophy and the modern concept of quality. Its purpose is to use concrete terminology to transmit the ongoing improvement, which take place in every area of the company covering everything from a 'Customer Satisfaction Culture' to 'Business Results Awareness'.”

“'The International BID Quality Award' is awarded on the bases of a company's commitment to the Total Quality Management Quality Culture's 100 points. The TQM QC 100 is a sophisticated tool mad up of 100 points, which add creativity to Totlal Quality Management guidelines. A synopsis of the contents of the QC100 TQM is:

  • Commitment to customer satisfaction
  • Communication: describing the commitment
  • Benchmarking: Establishing points of reference
  • Ensuring quality when compiling and analyzing
  • The commitment to leadership
  • Excellence in planning and decision making
  • Developing human resources
  • Ongoing training ° Management and production systems
  • Knowing the meaning of corporate results.

The Total Quality Management (TQM) is an organizational approach to customer satisfaction involving customers, people, and the continuous improvement of processes. The primary objective of TQM is achieving customer satisfaction by involving customers.”

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